Domestic Abuse: Making a Stand

Contractor training film on domestic abuse

Since the start of the Covid-19 lockdown there has been a terrible rise in domestic abuse. 33 women have been killed and calls to helplines have increased by 50%.

This film can enable your operatives and colleagues to make a real difference to these horrifying realities. It seeks to open the ‘eyes and ears’ of those who are in and out of customers’ homes during their working days.

ASW was approached by our members to see if we could co-ordinate some collaborative action to help embed the Chartered Institute of Housing’s Make a Stand initiative to tackle domestic abuse. As a result of that we worked with Westward Housing to produce a film that provides an overview of domestic abuse and gives a strong call to action to in-house and contractors’ operatives. The film provides the tools to identify where something might not be right in the home and the importance of reporting this to the landlord.

Our aim is to increase the ‘eyes and ears’ that might be able to quietly flag to landlords where some form of abuse might be happening. The film highlights the broad categories of abuse, identifies signs that might point to abuse, and hopefully (and most importantly) encourages the operative to contact the landlord to make them aware of it. The film includes the words of survivors of domestic abuse and is presented by Westward’s lead on domestic abuse, Nicki Spear.

Contractor Conference

We will hold a conference for contractors based around this film after Covid19 guidance has changed regarding social distancing. Contributors will include the police, NHS, charities, social services and a number of personal stories from abuse survivors to bring home the powerful message of how we can all make a stand against domestic abuse. We will be in touch with details.

Staying Safe

Safeguarding adults at risk is everyone’s responsibility.

Social housing landlords are committed to safeguarding the welfare of adults at risk and working with other partners to promote and fully implement local multi-agency safeguarding policies and procedures. They will have Safeguarding policies and procedures for adults and children.

Alot of work is carried out in homes by contractors. It is really important that contractors help identify and communicate any Safeguarding issues to the landlord.

Advantage South West has signed up to the CiH’s Make a Stand Initiative. Our actions as a result of this include:

  • we will include Safeguarding in our frameworks where contractors are going in to residents’ homes;
  • we will co-ordinate Safeguarding awareness sessions for contractors; and
  • we will work with our Members to embed safeguarding within their procurement processes.

More information can be found at

Make a Stand


STAY SAFE – if you are interrupted by your someone and wish to hide this page quickly, click on the word EXIT above which will instantly take you to the BBC website.

Cover your tracks online

If you think that someone may check what you have been looking at later, see your browser’s help facility to find out how to delete your internet browsing history. Also, if you are worried about someone knowing you have visited a website offering advice and support about domestic abuse, then Women’s Aid offer this really practical page of advice to ensure you can cover your tracks online.

You are not alone

An estimated 1.9 million adults aged 16 to 59 years experienced domestic abuse in the last year, according to the year ending March 2017 Crime Survey for England and Wales (1.2 million women, 713,000 men).

At least seven women are killed by a current or former partner every month in England and Wales. The Women’s Aid and Nia Femicide Census has shown that 75% of women killed by current or ex-partners in 2016, were killed in their own homes.

1 in 4 women, 1 in 6 men and 40% of the LGBT community will be affected by domestic abuse during their lifetimes. Here are some Helplines you could contact.

Sources of help

You can get more information on source of help at:

If you are worried that a neighbour or friend is suffering domestic abuse, please report this to the police by calling them on 999 or 101.

Women’s Aid provide good and helpful advice and also have the Cover Your Tracks website.

You can also download the Bright Sky app which will give you advice about local support in your area.

You can get further support and advice from the following organisations:

Hate Crimes

What is Hate Crime?

A crime that the victim or any other person perceives to be motivated by hostility or prejudice towards any aspect of a person’s identity such as, race, colour, religion, national and ethnic origin, gender, age, disability, or sexual orientation of another individual or group that is intimidating, upsetting, embarrassing, humiliating or offensive, which affects your dignity.

This may include verbal abuse, threatening behaviour, physical abuse, malicious communications, damage to property or possessions and arson, or attempted arson.

Why report hate crime incidents?

It is important that you do report hate crime incidents, because this will enable agencies to monitor where these incidents are taking place and take action.

If you decide not to report, the agencies will not know whether there is a problem.

How can you report a hate crime incident?

If you are attacked, or witness a hate crime motivated incident, we advise that you contact the police immediately.

The Stop Hate Line provides help all day for people affected by hate crime. Contact 0800 138 1625